1. What company is covered by this policy?
The following company is covered by this policy in the Republic of Ireland;
John Morrison Motors Limited
Note: for ease of reading the company is referred to throughout this policy by its Short name.
Morrison BMW is registered at this address:
Old Cork Road
What Morrison BMW does:
Morrison BMW provides Sales and Aftersales services.
Morrison BMW sells BMW and MINI vehicles.
Morrison BMW provides Aftersales services for BMW and MINI vehicles.
Morrison BMW acts as a Finance Intermediary and Insurance Intermediary in respect of car sales and services only.
Morrison BMW as Data Controllers and our responsibilities:
Morrison BMW is responsible for, and is the Data Controller of your personal information that it receives through our BMW and MINI websites.
Contact details of each of the Data Controllers listed above and their Data Protection Officers can be found on the company website under Data Controller.
These are the main ways we collect your information:
If you are under 16 please do not provide us with any of your information unless you have the permission of your parent or guardian to do so.
Please help us to keep your information up to date by informing us of any changes to your contact details or preferences. You may change or review your preferences by clicking here.
The following types of personal information about you may be collected:
Website and Communication Usage
Sales and Services Information
Credit and Anti-Fraud Information
Device and Service Usage
Vehicle Configuration Details
Vehicle Technical Information
Vehicle / Device Location Information
Use of personal information under EU data protection laws must be justified under one of a number of legal grounds and we are required to set out the grounds in respect of each use in this policy.
The main uses of your information are:
Customer Support and Marketing - to respond to enquiries and to bring you news and offers.
Morrison BMW use your personal data for customer care and for personalised communication of BMW and MINI product and service information, where necessary with your consent.
In order to ensure that you receive relevant and personalised communications. This may include data which is generated by your use of BMW or MINI products, for example contact details, preferences, customer history, vehicle data, app usage and online behaviour.
Vehicle Sales & Service – to process your sale, configure and service your vehicle
Morrison BMW will obtain Contact Details, Vehicle Configuration Details, Vehicle Technical Information and Sales and Services Information when you purchase, service or repair a vehicle from or with them as part of the sale or service and will use it to provide the services you request and notify you of issues in relation to your vehicle. This information may be accessed by BMW UK and BMW AG to troubleshoot technical or other issues relating to the delivery of these services.
The above mentioned controllers may also receive limited Vehicle Location Information during the repair process which will be used only in accordance with Location Information Safeguards.
Vehicle Finance – to assess your eligibility for finance and administer its repayment
When you apply for finance from BMW Financial Services (FS) via Morrison BMW you must provide certain personal information. Morrison BMW may share the information with Credit Reference and Fraud Prevention Agencies to help them decide whether to offer you finance. Using information about you in this way is necessary for Morrison BMW to make this decision and if you do not provide it to Morrison BMW they may not be able to offer you finance. Your information will be used by Morrison BMW / BMW FS as follows:
If you would like full details about how your information will be used by us, Credit Reference Agencies and Fraud Prevention Agencies, including details of your rights in relation to your information, or you would like to obtain contact details of the Credit Reference and Fraud Prevention Agencies.
Some applications may be automatically rejected due to our automated credit or anti-fraud filters. Wherever your application is rejected you may explain your position to BMW FS and BMW FS will reconsider the position if the rejection decision was undertaken without human intervention. BMW FS will provide you with general information on why your application has been rejected should the application not be accepted after human intervention.
BMW FS does not share Credit and Anti-Fraud Information with centres, BMW UK or BMW AG.
We may be legally required to provide your information to law enforcement agencies, regulators and courts and third party litigants in connection with proceedings or investigations anywhere in the world. Where permitted, we will direct any such request to you or notify you before responding unless to do so would prejudice the prevention or detection of a crime.
The use of your information set out above is permitted under EU data protection law on the basis of these principal legal grounds:
Morrison BMW, Cork Road, Cahir, Co. Tipperary.
There may be uses that are permitted on the basis of other grounds; where this is the case we will use reasonable endeavours to identify the ground and communicate it you as soon as possible after becoming aware of the new basis.
Personal information which we collected may be transferred to third parties on your behalf, only with your consent.
This is only shared in a secure manner, using a consistent security protocol. When we share with other parties we ensure that they only use your personal data for the purpose it was collected and do not allow them to abuse this agreement.
The types of third parties are:
We use a variety of security measures, including encryption and authentication tools, to help protect and maintain security, integrity and availability of your information.
Although data transmission over the Internet or website cannot be guaranteed to be secure, we and our business partners work hard to maintain physical, electronic and procedural safeguards to protect your information in accordance with applicable data protection requirements. Our main security measures are:
If you have a personal password which enables you to access certain parts of our websites or any other portal, app or service we operate, do not forget your responsibility for keeping this password confidential. We ask you not to share your password with anyone.
We retain your information only as long as is necessary for the purpose for which we obtained them and any other permitted linked purposes. If information is used for two purposes we will retain it until the purpose with the latest period expires; but we will stop using it for the purpose with a shorter period once that period expires.
We restrict access to your information to only those persons who need to use it for the relevant purpose.
Our retention periods are based on business needs and your information that is no longer needed is either irreversibly anonymised or destroyed securely.
Use for marketing:
We retain your personal information for as long as is necessary, but only for the relevant purpose that we collected it for. You retain the right to remove this consent at any point.
Use to perform a contract:
In relation to your information used to perform any contractual obligation with you we may retain that data whilst the contract remains in force plus one year to deal with any queries or claims thereafter.
Where claims are contemplated:
In relation to any information where we reasonably believe it will be necessary to defend or prosecute or make a claim against you, us or a third party, we may retain that data for as long as that claim could be pursued.
Your personal information may be accessed by our staff and authorised agents.
You can change your preferences, or withdraw your consent in relation to how Morrison BMW uses your personal information in one of the following ways:
Morrison BMW, Cork Road, Cahir, Co. Tipperary.
If you have any questions in relation to our use of your information you should first contact the Morrison BMW Retail Centre in one of the following ways:
In addition you may contact the responsible data privacy officer listed on our website for their contact details.
Under certain conditions you have the right to require us to:
Your exercise of these rights is subject to certain exemptions to safeguard the public interest (e.g. the prevention or detection of crime), our interests (e.g. the maintenance of legal privilege) and the rights of third parties.
If you are dissatisfied with our use of your information or our response to any exercise of these rights you have the right to complain to the Irish data protection commissioner.